Returns and Exchange Policy
If for some reason you are not happy with your KTA Equestrian item please return it to us for a Store Credit. This MUST be within 14 days. We will credit you the item amount excluding delivery charges.
The item must be in the original purchase condition with tags attached so we can process your request. Send a txt to 0414809775 or email to firstname.lastname@example.org and let us know you're sending it back and why (just so we can look out for it).
If you're sending it back to exchange it for another size, or colour or another item send us a a txt to 0414809775 or email email@example.com , letting us know what you'd like us to do.
Returns and exchanges are processed within 24 hours of receipt.